Shipping & Returns

When will my order be shipped?

Usually, an item will be ship out within 2 days (except customized products)

How is my order shipped?

We delivery by 4PX, Wanb Express or Singapore Post for international orders, usually, the shipping time is 7-14 days, due to the COVID-19, the shipping time is 12-30 days.

How much is shipping?

S.Leaf offers free worldwide shipping.

Shipping is on us for US orders
- Standard Shipping (0-1.0kg): 0 shipping fee is applied.
- Expedited Shipping (0-1.0kg): US$20 shipping fee is applied.

Shipping is on us for Canada orders
- Standard Shipping (0-1.0kg): 0 shipping fee is applied.
- Expedited Shipping (0-1.0kg): US$40 shipping fee is applied ($20 Tax Included).

Shipping is on us for International orders
- Standard Shipping (0-1.0kg): 0 shipping fee is applied.
- Expedited Shipping (0-1.0kg): US$20 shipping fee is applied.

Track Your Order

 

We gladly accept returns, exchanges, and cancellations

Contact me within 14 days of delivery

Ship items back within 30 days of delivery

Request a cancellation within 1 day of purchase


Returns and exchange details

It is very important to me that you are happy with your jewelry. IF for ANY reason the pieces you bought do not meet with your expectations, let me know, I will work with you to make it right! Please notify me within 30 days of receipt of your purchase if you wish to return or exchange an item.

The item should be returned in new and unused condition. Please contact me to request a refund. Refunds will be issued less shipping charges.

 

Customer Support / Order / Refunds

support@sleafjewel.com

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